Returns and refunds

Return & Exchange Policy

All sales are final.

Due to the handcrafted and made-to-order nature of our jewelry and artwork, we do not accept returns, cancellations, or exchanges.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 3 days of delivery at [email protected].

When contacting us, please include:

• Your order number
• Photos of the item and packaging
• A brief description of the issue
  

We will review the case and provide a replacement or solution if eligible.

Return Shipping
If a return is approved because the item was damaged or incorrect, return shipping costs will be covered by us. We will provide return instructions and a prepaid label if applicable.

Refunds (If Applicable)
Refunds are only issued if a damaged or incorrect item cannot be replaced.
Once we receive and inspect the returned item:

• Approved refunds will be processed within 5–7 business days
• Funds will be returned to the original payment method
• Shipping costs (if any) are non-refundable unless the return was due to our error.

Questions?
For any questions regarding your order, please contact us at
📧 [email protected]