Shipping and delivery
Where do you ship from?
Orders are shipped from two locations depending on where you live:
- United States customers: Orders ship from California, USA
- Mexico & International customers: Orders ship from Mexico
Every order is inspected, securely packaged, and shipped directly from the studio to ensure safe arrival.
Do you ship internationally?
Yes — CINDR Haus ships worldwide. All packages include tracking, and delivery times depend on customs processing and destination.
Shipping Rates
United States (Ships from California)
Because packaging, transport, and USPS rates typically total $15–$20 per order, the following flat rate keeps things simple and fair:
- Flat Rate Shipping: $16 USD
3–5 business days, tracking included. - Priority Shipping: $28 USD
2–4 business days, tracking + insurance.
Mexico (Domestic – Ships from Mexico)
- Flat Rate Shipping: $13 USD
3–7 business days, tracking included.
International (Ships from Mexico)
All international orders outside the U.S. ship via Correos de México / MexPost.
- Flat Rate International: $45 USD
7–21 business days, tracking included.
Note: Buyers are responsible for any customs duties or import taxes.
When will my order ship?
Most orders ship within 3–5 business days.
Custom or made-to-order pieces require additional time.
How will I know my order has shipped?
You will receive a shipping confirmation email with tracking details once your order is sent out.
Additional Questions?
For order or shipping questions, please reach out via the Contact page or email [email protected].
We’re here to help ensure a smooth and personal experience with CINDR Haus.